Janiene Douglas

Administrative Assistant

 

Although her title reads Administrative Assistant, Janiene Douglas could be called Tomlinson’s unofficial good will ambassador, since her voice is often the first one hears when calling.  “I know clients by name and they know me.”

When she’s not welcoming callers, she’s handling invoices and orders that need to be sent, as well as other office duties.  Often, she finds herself fielding emergency calls.  “If a client had a busy weekend and they run out of napkins, they might call for an emergency delivery.  I help facilitate – to get the customer what they need – usually within an hour.  We try to do what we can to make our customers happy.”

Janiene started out at Tomlinson in production.  So she’s familiar on how the company works. “I bring flexibility to the job.  Every day is different.  At any moment we may need something done – reports, projects – I’m always learning.”

She has the capacity to remain calm, even when handling problems – an important asset.  Perhaps being the mother of four kids has something to do with it.  Hiking around the Snoqualmie or Mt. Rainier is one of her family passions.  “All the kids are very athletic.  We like exploring new places.”

Adds Janiene “Tomlinson is part of my family – we all are very close.  We rely on each other.  “I love working here”…a sentiment that is often repeated at Tomlinson

To contact Janiene, click on the Contact Us tab or click on her email address to send an email: janiene@tomlinsonlinenservice.com