Joel McAllister
General Manager

When Joel McAllister was invited to be general manager of Tomlinson Linen Service, he was excited. This was an opportunity he was fully prepared to engage-a chance to put 10 years of proven management experience to work for a fast-growing company in Seattle with a reputation for quality products and great customer relationships. It was a match made in hospitality heaven.

"When it comes down to it, it's about customer service and building relationships that last a long time," Joel says. "That's who we are."

Since 2006, Joel has lent his management expertise to overseeing the sales, service and production facets that continue to make Tomlinson Linen Service a success. "I believe I have the best team," Joel asserts. Joel believes in the integrity of Tomlinson Linen Service's business practices, and is proud of his company's ability to build solid partnerships with customers.

Outside of his work at Tomlinson Linen Service, Joel enjoys playing golf, wine tasting, and attending his kids'sporting events.

Richard Bryant
Director of Sales and Marketing

Richard Bryant is the Director of Sales & Marketing for Tomlinson Linen Service, but that doesn't mean he spends all of his time behind a desk. In addition to managing sales staff and acting as resident marketing guru, Richard works directly with customers and prospect, consulting with them to understand which programs and services are needed to meet each customers individual needs with quality products and services.

Prior to Tomlinson Linen Service, Richard worked for a Fortune 500 company in the same industry for 14 years, during which time he earned his way up from route driver to Regional Sales Manager and Corporate sales trainer. His transition to Tomlinson Linen was motivated by a variety of factors. "I liked the vision of the company," he explains, "Including the fact that we are trying to be green." In addition to "going green," Tomlinson Linen Service only services specific business types, which helps them maintain the quality of their product by reinvesting 100% of their money into the industries they service. They also developed an innovative customer response management system, and their management staff boasts an impressive 120 years of combined experience. "We've grown over 120% in the last two years," Richard says proudly. "And that's primarily through word of mouth."

Richard is married with three daughters and three grandchildren. In his spare time, he coaches two pony league baseball teams in the Seattle area and has won regional awards. Richard and his wife own a silkscreen and embroidery business and enjoy being involved in their community.

Ken Bowman
Service Manager

Ken Bowman could have gotten a teaching job with his University of Washington degree in Kinesiology, but a funny thing happened on the way to the classroom. On the advice of a friend, Ken met with owner Gary Tomlinson, and his career took a sharp turn. Now, 24 years later, Ken is using a different skill set as Customer Service Manager for Tomlinson Linen Service. With intimate knowledge of every aspect of the business, Ken's experience enables him to keep the wheels of production turning, see that the pricing and products are in line with Tomlinson standards, and make sure the route drivers have what they need to deliver quality product and service.

The philosophy for success in business is pretty straight forward for Ken. "One hundred percent customer satisfaction through customer service." Ken says. "It's all about relationships."

It's no wonder he found his niche at Tomlinson Linen Service.

Ken admits to being a lifelong exercise freak. Powered by his love of running, he has accumulated over 30,000 miles since 1980. Ken and his wife of more than 30 years, a Special Ed teacher in the Highline School District, enjoy RVing, boating, camping and spending time with their grown son and daughter.

Tom Andersen
Office Manager

Tom Andersen, Bookkeeper, is the newest member of the Tomlinson Linen Service Team.

After working at a bookstore for 30 years, Tom decided it was time for a change. "I had been looking for an opportunity to do a job like this," Tom says. "This company is in a rapid growth mode, which is going to present some challenges for me."

In addition to number crunching, Tom enjoys interacting with customers and vendors who come in or call in to Tomlinson Linen Service. He also appreciates the atmosphere of friendliness and openness in the company.

Tom is a family guy who loves spending time with his kids. He also enjoys music and "plays a little bit of everything," including guitar. Tom volunteers his musical talent as part of his worship team at church.

Tom Gaddis
Chief Engineer

Tom Gaddis, Plant Engineer for Tomlinson Linen Service, laughingly calls himself a glorified mechanic-but in reality, that's only the tip of the iceberg.

Tom's love for tinkering and inventing earned him a bachelor's degree in Civil Engineering from the University of Alaska, Fairbanks, and he has applied that knowledge in many areas since then, including the U.S. Air Force, environmental recovery in Alaska, the pulp and paper industry, a consulting business doing research and development for private corporations, and now with Tomlinson Linen Service.

Tom had only planned to work at Tomlinson Linen Service temporarily-after all, he has already tried to retire three times--but so far, he hasn't been able to bring himself to leave. "I like the people really well that I work with. Really nice people," Tom says. Tom's inventive spirit has been a big contribution to the company as well. He came up with the idea to build a press with a foam-filled bladder-a concept that has reduced production cost for Tomlinson and added another success to Tom's growing list of inventions.

Tom and his wife have been married for over 39 years, during which time they raised three children of their own and 11 foster children. They now share five grandchildren. Tom enjoys hunting and fishing, and continues to pursue his love of inventing.

Stacey Wright
Sales Consultant

Stacey brings experience and excitement to the table at Tomlinson Linen Service. With over 13 years in the restaurant industry from server to manager, even starting her own restaurant, she knows what you need to be successful. Stacey believes that quality products and service matter. Outside work, she enjoys spending time with her family.

Candace McCutchen
Administrative Assistant

Candace McCutchen's friendly voice is likely the one that will greet you when you call Tomlinson Linen. "I'm pretty much the gatekeeper," Candace says with a laugh. When customers need to ask questions about billing, place an order, or discuss other issues, Candace is on the ball with answers. She also works closely with the route drivers to make sure reports are printed, orders are filled, deliveries are made and the office in general runs smoothly. It's been rumored that she can leap tall buildings in a single bound, but no one has been able to prove it yet.

Candace is a Northwest native from Kent who joined the Tominlinson Linen team in July of 2007 as the main office assistant. "Ever since I walked in for that first interview, I knew I would love it here. And I do," she says. Her favorite part of the job is interacting with customers-many of whom she can identify by name the moment she hears their voices.

In her spare time, Candace enjoys spending quality time with her family. She also likes getting her hands dirty-which includes activities such as remodeling her house and working under the hood of her car.