medical uniform service patient experience

Medical Uniform Service Improves Patient Experience. Here’s How:

Providing the best possible patient experience is essential for medical facilities everywhere. Medical uniform service can improve the patient experience many ways. Here’s how medical uniforms worn by staff affect patients, and why medical uniform service makes the most of that effect.

Patient Perspective: What Medical Uniforms Convey

When patients come into a medical facility, they are often feeling vulnerable. They may be worried about their health, or the health of a loved one. First impressions matter, and the staff’s appearance is a big part of that.


Medical uniforms worn by staff should demonstrate professionalism, competence, and cleanliness. These qualities will make patients feel more comfortable with staff and confident about the treatment they’re receiving.

A Uniform Mission

Patients also respond positively to seeing staff in matching uniforms, it implies the staff is a team that is working together for the patient’s benefit. This can improve communication and coordination between staff members, which benefits the patient directly.

Genuine Care and Concern

When staff members take pride in their appearance, it shows that they care about their job and the people they’re helping. This is especially important in medical settings, where patients need to feel like they are in good hands.

Problems with Employee Uniform Self-Maintenance

The uniforms worn by medical professionals is less important than their knowledge and skills regarding overall treatment. This fact might make providers more comfortable putting the medical uniform burden on those employees. Having employees self-maintain their uniforms out of convenience is a mistake for several reasons:

Harmful Laundering Methods – Home laundry machines can wear out delicate fabrics and damage certain types of medical uniforms more easily than commercial ones. This shortens the lifespan of the medical uniform and requires employees to replace them more frequently.

Incomplete Washing Processes – At-home laundering also means that uniforms might not be getting completely clean. This can lead to the spread of germs and bacteria, which is harmful in a medical setting.

Inconvenient and Time-Consuming – Washing and ironing uniforms take time away from employees’ at-home hours, which can encourage them to find an employer who will take care of their work apparel needs.

Home Exposure – Wearing the same medical uniform day after day runs the risk of exposing their personal lives to pathogens that are a part of the workplace. This could endanger their family and themselves off-hours.

Improving Patient Experience with Medical Linen Service

The best way to improve patient experience with medical uniforms is to have a medical linen service that takes care of keeping them clean and looking sharp. Tomlinson provides Washington State medical facilities with professional-looking, always clean healthcare apparel delivered reliably, on-time, and ready to work.

Contact Tomlinson for Professional Medical Apparel Service Today!

If you’re ready to provide employees with the work apparel they need, Tomlinson is here to help. We have extensive experience in the industry and know how to keep your employees looking their best. Give us a call today at (800) 600-7617 or leave your contact information here to learn more about our services!